Customer Service Support

An Ounce of Prevention® has the highest industry standards to ensure quality delivery of services and customer service. Outlined below are just some of the tools, resources and approaches AOP utilizes to ensure we make our clients, customers and staff happy and so they keep coming back and working with us.

• 800 and email customer support lines
• Team Approach to best service client requests and assist with program/initiative implementation
• On-going client, consumer and participant experience and satisfaction surveys
• Post-event follow-up interviews
• Annual Market Analysis Research
• Staff Satisfaction Surveys
• Customer Service Ratings and Reports-Shared with our Partners and Staff

SERVICE EXCELLENCE = The AOP Experience™ The positive experience our partners, participants/consumers and staff experience as a result of working with AOP.